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General Terms and Conditions.

The general terms and conditions of beschichtpunkt GmbH for business relationships with consumers and entrepreneurs.

Read terms and conditions ↓ Right of withdrawal

§ 13 ConsumerDefinition according to BGB

14 days cancellation periodfor consumers

DE / EN Contract languageGerman or English

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1. Scope

For the business relationship between beschichtpunkt GmbH, Benzstraße 7, 88094 Oberteuringen (hereinafter “Seller”) and the customer (hereinafter “Customer”), the following General Terms and Conditions apply exclusively in the version valid at the time of the order. The following General Terms and Conditions also apply to all orders placed via our online shop by consumers and entrepreneurs.

A consumer within the meaning of these General Terms and Conditions is any natural person who concludes a legal transaction for a purpose that cannot predominantly be attributed to their commercial or independent professional activity (§ 13 BGB).

An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

Differing conditions from the customer will not be recognized unless the seller expressly agrees to their validity.

2. Offers and service descriptions

The presentation of the products in the online shop does not constitute a legally binding offer, but rather an invitation to place an order. Service descriptions in catalogs or on the seller's websites do not have the character of an assurance or guarantee.

All offers are valid “while stocks last”, unless otherwise stated for the products. Otherwise, errors remain.

3. Contractual partner, conclusion of contract, correction options

The purchase contract is concluded with beschichtpunkt GmbH. By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after submitting your order, you will receive another confirmation by email. In some cases, incorrect prices may occur due to errors in the system. In this case, we reserve the right to withdraw from the contract.

4. Contract text storage

We save the contract text and send you the order data and our general terms and conditions in text form.

The customer can print out the contract text before submitting the order to the seller by using the print function of their browser in the last step of the order.

The seller also sends the customer an order confirmation with all order details to the email address he provided. With the order confirmation, but at the latest when the goods are delivered, the customer will also receive a copy of the general terms and conditions along with cancellation instructions. If you have registered in our shop, you can view the orders you have placed in your profile area. In addition, we store the text of the contract, but do not make it accessible on the Internet.

5. Delivery, availability of goods

If advance payment has been agreed, delivery will take place after receipt of the invoice amount.

We only deliver by mail. Unfortunately, it is not possible to collect the goods yourself.

We do not deliver to packing stations.

If the delivery of the goods fails due to the buyer's fault despite three delivery attempts, the seller can withdraw from the contract. Any payments made will be refunded to the customer immediately.

If the ordered product is not available because the seller is not supplied with this product by his supplier through no fault of his own, the seller may withdraw from the contract. In this case, the seller will inform the customer immediately and, if necessary, suggest delivery of a comparable product. If no comparable product is available or the customer does not wish to have a comparable product delivered, the seller will immediately reimburse the customer for any consideration already provided.

Customers will be informed about delivery times and delivery restrictions (e.g. limitation of deliveries to certain countries) on a separate information page or within the respective product description.

6. Prices and shipping costs

All prices stated on the seller's website are exclusive of the applicable statutory sales tax.

In addition to the stated prices, the seller charges shipping costs for delivery. The shipping costs will be clearly communicated to the buyer on a separate information page and during the ordering process.

7. Payment

We work with CrefoPay to process all payment methods. CrefoPay is an offer from Creditreform and CrefoPayment GmbH & Co. KG.

Information about the respective payment methods

7.1 Purchase on account

You can conveniently pay by invoice in our online shop. After the ordering process, you will receive the bank details and intended use by email and on the printed invoice included with the delivery.

Please only transfer to the account mentioned and please indicate the intended purpose correctly so that the payments can be allocated.

If you decide to purchase on account, your data (this means all data that can be related to you personally, e.g. your name and contact details) could be passed on to Creditreform Boniversum GmbH, Hammfelddamm 13, 41460 Neuss, for credit checks. If this check does not produce the desired result, for example because the data cannot be clearly assigned, we will automatically offer you other available payment methods. The information in accordance with Article 14 of the EU General Data Protection Regulation on the data processing taking place at Creditreform Boniversum GmbH can be found here: https://www.experian.de/icd-infoblatt

In the case of returns, the corresponding amount will be credited to the bank account from which you made the transfer.

7.2 Direct debit

You can also conveniently make your purchases by direct debit. If you choose direct debit as your payment method, you will be asked for your bank details. By confirming your order, you issue a direct debit mandate that authorizes the collection of the purchase amount.

If you decide to use direct debit, your data (this means personal data and therefore the information that can be related to you personally, e.g. your name and contact details) could be passed on to Creditreform Boniversum GmbH, Hammfelddamm 13, 41460 Neuss, for credit checks. If this check does not produce the desired result, for example because the data cannot be clearly assigned, we will automatically offer you other available payment methods. The information in accordance with Article 14 of the EU General Data Protection Regulation on the data processing taking place at Creditreform Boniversum GmbH can be found here: www.experian.de/icd-infoblatt

In the case of returns, we will transfer the credit amount to the bank account you specified at the time of purchase.

7.3 Credit card

You can pay conveniently and securely with your credit card in our online shop. We accept the following credit cards: VISA and MasterCard. Please select the appropriate card during the purchase process and enter the required data in the fields provided.

The credit card details are transmitted encrypted via SSL. You can recognize this by the “https” in the address bar in your browser on the payment pages. This means that your purchase with us by credit card is very safe.

To increase the security of credit card payments, the 3D-Secure credit card security process is used. This process is called Verified by VISA for VISA cards and MasterCard Secure Code for MasterCard cards. If your credit card is 3D Secure-enabled, you will automatically be redirected to your bank's website. There you can confirm the transaction by entering your personal SecureCode and your password. If you have not yet registered your credit card for the 3D Secure process, you can do this as part of the payment process. After 3D Secure authentication you will automatically be redirected to the shop.

In the case of returns, the corresponding amount will be credited to the credit card charged.

7.4 Payment in advance

With us you can pay in advance. You will receive the transfer details at the end of your order.

We will process and ship your order as soon as your payment has been received. Depending on the credit institution, it may take one to three working days from the time the transfer order is created until we receive your payment.

Please only transfer to the account mentioned and please indicate the intended purpose correctly so that the payments can be allocated.

In the case of returns, the corresponding amount will be credited to the bank account from which you transferred.

7.5 Instant transfer

SOFORT Transfer is the online transfer process from SOFORT GmbH.

After you have chosen SOFORT bank transfer as your payment method and confirmed the order, you will be redirected to SOFORT. There you can carry out the online transfer using your online banking data or your PIN and a TAN.

SOFORT Transfer meets the high security standards of online banking and has TÜV-tested data protection.

In the case of returns, we will refund the credit amount to your bank account.

7.6 PayPal

You can pay in our online shop via PayPal. After you have selected PayPal as your payment method, you will be redirected to PayPal. There you can authenticate with your PayPal username and password. If you don't have a PayPal account yet, you can register with PayPal.

In the case of returns, the amount will be credited back to your PayPal account.

8. Right of withdrawal

How can ordered items be returned?

As a consumer, you have the right to cancel this contract within fourteen days without giving any reasons. A refund is not possible for contracts with companies.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

We grant consumers and companies a voluntary return guarantee for all SATA brand products purchased via our online shop beschicht.com. The voluntary return guarantee applies to free returns within 14 days of receipt of the goods, provided they are complete and in unused condition.

Please note that, especially for opened or used goods, returns are not possible or a corresponding restocking fee will apply.

Please send your return to the following address:

beschichtpunkt GmbH
Benzstrasse 7
88094 Oberteuringen
Telephone number: +49 7545 9339945
Email address: info@beschicht.com

inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached sample cancellation form, although this is not mandatory. In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you revoke this contract, we must repay to you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from your choosing a type of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract.

For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

What should be done?

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

9. Retention of title

The goods remain the property of the seller until full payment has been made.

The following also applies to entrepreneurs: We reserve ownership of the goods until all claims from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; You assign all claims arising from this resale to us in advance - regardless of whether the reserved goods are combined or mixed with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations.

9. Transport damage

The following applies to consumers: If goods are delivered with obvious transport damage, please report such errors to the delivery person as soon as possible and please contact us immediately. Failure to make a complaint or contact us has no consequences whatsoever for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance company.

The following applies to entrepreneurs: The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the freight forwarder, the freight carrier or the person or institution otherwise designated to carry out the shipment. The obligation to inspect and report complaints regulated in Section 377 of the German Commercial Code (HGB) applies to merchants. If you fail to make the notification regulated there, the goods are deemed to have been approved, unless there is a defect that was not apparent during the inspection. This does not apply if we have fraudulently concealed a defect.

10. Warranty and Guarantee

Unless expressly agreed otherwise below, the statutory liability law applies.

When consumers purchase used goods, the following applies: if the defect occurs after one year from delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be claimed within the statutory limitation period of two years from delivery of the goods.

For entrepreneurs, the limitation period for claims for defects in newly manufactured items is one year from the transfer of risk. The sale of used goods is subject to the exclusion of any warranty. The statutory limitation periods for the right of recourse according to § 445a BGB remain unaffected.

For entrepreneurs, only our own information and the manufacturer's product descriptions, which were included in the contract, are deemed to be an agreement regarding the quality of the goods; We assume no liability for public statements made by the manufacturer or other advertising statements.

If the delivered item is defective, we will initially provide a warranty to entrepreneurs at our discretion by eliminating the defect (repair) or

A guarantee only exists for the goods delivered by the seller if this has been expressly provided. Customers will be informed about the warranty conditions before initiating the ordering process.

11. Liability

The following exclusions and limitations of liability apply to the seller's liability for damages, without prejudice to the other legal requirements for claims.

The seller is liable without limitation if the cause of the damage is due to intent or gross negligence.

Furthermore, the seller is liable for the slightly negligent violation of essential obligations, the violation of which jeopardizes the achievement of the purpose of the contract, or for the violation of obligations whose fulfillment enables the proper execution of the contract in the first place and on whose compliance the customer regularly relies. In this case, however, the seller is only liable for foreseeable, contract-typical damage. The seller is not liable for the slightly negligent violation of obligations other than those mentioned in the previous sentences.

The above limitations of liability do not apply in the event of injury to life, body or health, for a defect after a guarantee has been given for the quality of the product and for defects that are fraudulently concealed. Liability under the Product Liability Act remains unaffected.

To the extent that the seller's liability is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.

12. Dispute Resolution

The European Commission provides a platform for online dispute resolution (OS), which you can find here [https://ec.europa.eu/consumers/odr/] find. We are prepared to take part in an out-of-court arbitration procedure before a consumer arbitration board.

13. Miscellaneous

The place of jurisdiction and place of performance is the seller's registered office if the customer is a merchant, a legal entity under public law or a special fund under public law.

The contract language is German or English.