T&C
1. Scope of application
For the business relationship between beschichtpunkt GmbH, Halle 10, Graf-von-Soden-Straße, 88090 Immenstaad (hereinafter "seller") and the customer (hereinafter "customer"), the following General Terms and Conditions apply exclusively in the version valid at the time of the order. The following terms and conditions also apply to all orders placed through our online store by consumers and entrepreneurs.
A consumer within the meaning of these terms and conditions is any natural person who enters into a transaction for a purpose that can be attributed primarily neither to their commercial nor their independent professional activity (§ 13 BGB).
An entrepreneur is a natural or legal person or a partnership with legal capacity that acts in the course of a legal transaction in the exercise of its commercial or independent professional activity.
Any of the customer's terms and conditions that differ from these terms and conditions shall not be recognised unless the seller expressly agrees to their validity.
2. offers and specifications
The presentation of products in the online shop does not constitute a legally binding offer, but rather an invitation to place an order. Service descriptions in catalogues and on the seller's websites do not have the character of an assurance or guarantee.
All offers are valid "while stocks last", unless otherwise stated in the product description. Errors excepted.
3. Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with beschichtpunkt GmbH. By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping basket without obligation and correct your entries at any time before sending your binding order by using the correction tools provided and explained in the order process. The contract is concluded by clicking on the order button to accept the offer for the goods contained in the shopping basket. Immediately after sending the order, you will receive another confirmation by e-mail. Occasionally, errors in the system may result in incorrect prices. In this case, we reserve the right to withdraw from the contract.
4. Storage of the contract text
We save the text of the contract and send you the order data and our terms and conditions in text form.
The customer can print out the contract text before sending the order to the seller by using the print function of his browser in the last step of the order.
The seller also sends the customer an order confirmation with all the order data to the e-mail address provided by him. With the order confirmation, but at the latest upon delivery of the goods, the customer also receives a copy of the terms and conditions along with the cancellation policy. If you have registered in our shop, you can view the orders you have placed in your profile area. In addition, we store the text of the contract, but do not make it accessible on the internet.
5. Delivery, availability of goods
If advance payment has been agreed, delivery will be made after the invoice amount has been received.
We only deliver by mail order. Unfortunately, it is not possible to pick up the goods yourself.
We do not deliver to packing stations.
Should delivery of the goods fail due to the fault of the buyer despite three unsuccessful delivery attempts, the seller can withdraw from the contract. Any payments made will be refunded to the customer immediately.
If the ordered product is not available because the seller has not been supplied with this product by his supplier through no fault of his own, the seller can withdraw from the contract. In this case, the seller will inform the customer immediately and, if necessary, suggest the delivery of a comparable product. If no comparable product is available or the customer does not wish to be supplied with a comparable product, the seller will immediately refund the customer for any consideration already paid.
Customers will be informed about delivery times and restrictions (e.g. restrictions on deliveries to certain countries) on a separate information page or within the respective product description.
6. Prices and shipping costs
All prices indicated on the seller's website are exclusive of the respective statutory value added tax.
In addition to the stated prices, the seller charges shipping costs for the delivery. The shipping costs are clearly indicated to the buyer on a separate information page and as part of the ordering process.
7. Payment
We work with CrefoPay to process all payment methods. CrefoPay is a service provided by Creditreform and CrefoPayment GmbH & Co. KG.
Information on the various payment methods
7.1 Purchase on account
You can conveniently pay by invoice in our online shop. After the order process, you will receive the bank details and the purpose of use by email and on the printed invoice enclosed with the delivery.
Please transfer the money only to the account mentioned and please state the purpose of use correctly so that the payments can be assigned.
If you decide to purchase on account, your data (meaning all data that can be related to you personally, e.g. your name and contact details) may be passed on to Creditreform Boniversum GmbH, Hammfelddamm 13, 41460 Neuss, for a credit check. If this check does not produce the desired result, for example because the data cannot be clearly assigned, we will automatically offer you other available payment methods. The information in accordance with Art. 14 of the EU General Data Protection Regulation on the data processing carried out by Creditreform Boniversum GmbH can be found here: www.boniversum.de/EU-DSGVO
In the event of returns, the corresponding amount will be credited to the bank account from which you made the transfer.
7.2 Direct debit
You can also conveniently pay for your purchases by direct debit. If you choose direct debit as your payment method, you will be asked for your bank details. By confirming your order, you issue a direct debit mandate authorising the collection of the purchase amount.
If you choose direct debit, your data (meaning personal data and thus those details that can be related to you personally, e.g. your name and contact details) may be passed on to Creditreform Boniversum GmbH, Hammfelddamm 13, 41460 Neuss, for a credit check. If this check does not produce the desired result, for example because the data cannot be clearly assigned, we will automatically offer you other available payment methods. Information in accordance with Article 14 of the EU General Data Protection Regulation concerning data processing carried out by Creditreform Boniversum GmbH can be found here: www.boniversum.de/EU-DSGVO
In the case of returns, we will transfer the credit amount to the bank account you provided at the time of purchase.
7.3 Credit card
You can pay conveniently and securely with your credit card in our online shop. We accept the following credit cards: VISA and MasterCard. Please select the appropriate card during the purchase process and enter the required data in the fields provided.
The credit card data is transmitted in encrypted form using SSL. You can recognise this by the "https" in the address bar of your browser on the payment pages. This makes shopping with us very secure.
To increase security when paying by credit card, the 3D-Secure credit card security procedure is used. This procedure is called Verified by VISA for VISA cards and MasterCard Secure Code for MasterCard cards. If your credit card is 3D-Secure capable, you will be automatically redirected to your bank's page. You can then confirm the transaction by entering your personal SecureCode and password. If you have not yet registered your credit card for the 3D-Secure process, you can do so during the payment process. After the 3D-Secure authentication, you will automatically be redirected to the shop.
In the event of returns, the corresponding amount will be credited to the charged credit card.
7.4 Prepayment
You can pay in advance with us. You will receive the transfer details at the end of your order.
We will process and ship your order as soon as we receive your payment. Depending on the bank, it may take one to three business days from the time the transfer order is created for us to receive your payment.
Please transfer only to the named account and please state the purpose of use correctly so that the assignment of payments can be made.
In the event of returns, the corresponding amount will be credited to the bank account from which you made the transfer.
7.5 Instant bank transfer
SOFORT Überweisung is the online money transfer system from SOFORT GmbH.
After you have selected IMMEDIATE transfer as your payment method and confirmed the order, you will be redirected to IMMEDIATE. There you can carry out the online transfer with your online banking data or with your PIN and a TAN.
SOFORT Überweisung meets the high security standards of online banking and has TÜV-certified data protection.
In the event of returns, we will refund the amount credited to your bank account.
7.6 PayPal
You can pay for purchases from our online shop using PayPal. After you have selected PayPal as your payment method, you will be redirected to the PayPal site. You can then log in with your PayPal username and password. If you do not yet have a PayPal account, you can register with PayPal.
In the event of returns, the amount will be credited back to your PayPal account.
8. Right of cancellation
How can I return an item I have ordered?
As a consumer, you have the right to cancel this contract within fourteen days without giving any reason. A return for contracts with companies is not possible.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
We offer consumers and companies a voluntary take-back guarantee for all SATA products purchased through our webshop beschicht.com. The voluntary take-back guarantee applies to returns within 14 days of receipt of the goods, provided that the goods are complete and in an unused condition.
Please note that returns are not possible for opened or used goods, or a corresponding re-stocking fee will be charged.
Please send your return to the following address:
Beschichtpunkt GmbHGraf-von-Soden-Straße
88090 Immenstaad, Germany
Telephone number: +49 7545 9339945
email address: info@beschicht.com
of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of cancellation
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
What should you do?
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
9. Retention of title
The goods remain the property of the seller until full payment has been received.
The following shall apply in addition for entrepreneurs: We shall retain ownership of the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; you assign to us in advance all claims arising from this resale – irrespective of any combining or mixing of the reserved goods with a new item – in the amount of the invoice amount, and we accept this assignment. You remain authorised to collect the claims; however, we may also collect claims ourselves if you fail to meet your payment obligations.
9. Transport damage
The following applies to consumers: If goods are delivered with obvious transport damage, please report such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or to contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you are helping us to be able to assert our own claims against the carrier or the transport insurance company.
The following applies to entrepreneurs: The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the goods to the freight forwarder, the carrier or any other person or institution designated to carry out the shipment. The duty of inspection and notification of defects regulated in § 377 HGB (German Commercial Code) applies between merchants. If you fail to provide the notification regulated therein, the goods shall be deemed approved, unless the defect is one that could not be detected during the inspection. This does not apply if we have fraudulently concealed a defect.
10. Warranty and guarantee
Unless otherwise expressly agreed below, the statutory right of liability for defects shall apply.
When consumers purchase used goods, the following applies: if the defect occurs after one year from delivery of the goods, claims for defects are excluded. Defects that occur within one year from delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.
For entrepreneurs, the limitation period for claims for defects in newly manufactured items is one year from the transfer of risk. The sale of used goods is carried out to the exclusion of any warranty. The statutory limitation periods for the right of recourse according to § 445a BGB remain unaffected.
With regard to companies, only our own information and the manufacturer's product descriptions that have been included in the contract shall be deemed to be an agreement on the quality of the goods; we do not assume any liability for public statements made by the manufacturer or other advertising statements.
If the delivered item is defective, we initially provide a warranty to companies, at our discretion, by either remedying the defect (rectification) or
A guarantee exists for the goods delivered by the seller only if this has been expressly stated. Customers are informed of the guarantee conditions before the initiation of the order process.
11. Liability
The following exclusions and limitations of liability shall apply to the seller's liability for damages, without prejudice to the other statutory conditions for claims.
The seller shall be liable without limitation if the damage was caused intentionally or by gross negligence.
Furthermore, the seller is liable for the slightly negligent breach of essential obligations, the breach of which endangers the achievement of the purpose of the contract, or for the breach of obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the customer regularly relies. In this case, however, the seller is only liable for the foreseeable, contract-typical damage. The seller is not liable for the slightly negligent violation of obligations other than those mentioned in the preceding sentences.
The above limitations of liability shall not apply in the event of injury to life, limb or health, for a defect after assumption of a guarantee for the quality of the product and for fraudulently concealed defects. Liability under the Product Liability Act shall remain unaffected.
Insofar as the seller's liability is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.
12. Dispute resolution
The European Commission provides a platform for online dispute resolution (ODR), which you can find here[https://ec.europa.eu/consumers/odr/]. We are ready to participate in extra-judicial dispute settlement proceedings before a consumer arbitration board.
13. Miscellaneous
The place of jurisdiction and performance is the seller's place of business if the customer is a merchant, a legal entity under public law or a special fund under public law.
The contract language is German or English.
