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Cancellation policy


Irrespective of the legal provisions regarding cancellation policies, we offer a voluntary take-back guarantee for all SATA products sold online, which also allows commercial end users to return complete and unused goods within 2 weeks free of shipping costs.

Cancellation policy for consumers for a contract in which the goods are delivered in a single delivery.

Cancellation policy

A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their self-employed professional activity.

Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period will expire after 14 days from the day on which you or a third party other than the carrier and indicated by you acquires physical possession of the goods. To exercise your right of cancellation, you must inform us (beschichtpunkt GmbH, Halle 10, Graf-von-Soden-Straße, 88090 Immenstaad, info@beschicht.com, +4975459339945) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Consequences of cancellation

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may refuse a refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.

You will have to bear the direct cost of returning the goods.

You will only have to pay for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Specimen cancellation form

(If you wish to cancel the contract, please complete this form and return it to us.)

– To [beschichtpunkt GmbH, Halle 10, Graf-von-Soden-Straße, 88090 Immenstaad, info@beschicht.com]:

– I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of the consumer(s)

– Signature of consumer(s) (only for paper-based notification)

– Date

—————————————

(*) Delete as appropriate.

Exclusion or premature expiry of the right of cancellation

The right of cancellation does not apply to contracts

for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

for the delivery of goods that can quickly spoil or whose expiry date would quickly be exceeded;

for the delivery of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the entrepreneur has no influence;

for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts.

The right of cancellation shall expire prematurely in the case of contracts

for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;

for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature;

for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.


Cancellation policy for consumers for a contract for several goods that the consumer has ordered as part of a single order and that are delivered separately

Cancellation policy

A consumer is any natural person who enters into a legal transaction for purposes that predominantly are outside their trade, business or profession.

Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period will expire after 14 days from the day on which you or a third party other than the carrier and indicated by you acquires physical possession of the goods. To exercise your right of cancellation, you must inform us (beschichtpunkt GmbH, Halle 10, Graf-von-Soden-Straße, 88090 Immenstaad, info@beschicht.com) of your decision to cancel this contract by means of a clear declaration (e.g. a letter sent by post, fax or email). You may use the attached model cancellation form for this, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Consequences of cancellation

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may refuse a refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.

You will have to bear the direct cost of returning the goods.

You will only have to pay for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Specimen cancellation form

(If you wish to cancel the contract, please complete this form and return it to us.)

– To [beschichtpunkt GmbH, Halle 10, Graf-von-Soden-Straße, 88090 Immenstaad, info@beschicht.com]:

– I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of the consumer(s)

– Signature of consumer(s) (only for paper-based notification)

– Date

—————————————

(*) Delete as appropriate.

Exclusion or premature expiry of the right of cancellation

The right of cancellation does not apply to contracts

for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

for the delivery of goods that can quickly spoil or whose expiry date would quickly be exceeded;

for the delivery of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the entrepreneur has no influence;

for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts.

The right of cancellation shall expire prematurely in the case of contracts

for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;

for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature;

for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.


Cancellation policy for consumers for a contract for the delivery of goods in several instalments or parts

Cancellation policy

A consumer is any natural person who enters into a legal transaction for purposes that predominantly are outside his trade, business or profession.

Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period will expire after 14 days from the day on which you or a third party other than the carrier and indicated by you acquires physical possession of the last item. To exercise your right of cancellation, you must inform us (beschichtpunkt GmbH, Halle 10, Graf-von-Soden-Straße, 88090 Immenstaad, info@beschicht.com) of your decision to cancel this contract by means of a clear declaration (e.g. a letter sent by post, fax or email). You may use the attached model cancellation form for this, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Consequences of cancellation

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may refuse a refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.

You will have to bear the direct cost of returning the goods.

You will only have to pay for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Specimen cancellation form

(If you wish to cancel the contract, please complete this form and return it to us.)

– To [beschichtpunkt GmbH, Halle 10, Graf-von-Soden-Straße, 88090 Immenstaad, info@beschicht.com]:

– I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of the consumer(s)

– Signature of consumer(s) (only for paper-based notification)

– Date

—————————————

(*) Delete as appropriate.

Exclusion or premature expiry of the right of cancellation

The right of cancellation does not apply to contracts

for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

for the delivery of goods that can quickly spoil or whose expiry date would quickly be exceeded;

for the delivery of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the entrepreneur has no influence;

for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts.

The right of cancellation shall expire prematurely in the case of contracts

for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;

for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature;

for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery;


Cancellation policy for consumers for a contract for the regular delivery of goods over a specified period of time

Cancellation policy

A consumer is any natural person who enters into a legal transaction for purposes that predominantly are outside their trade, business or profession.

Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period will expire after 14 days from the day on which you or a third party other than the carrier and indicated by you acquires physical possession of the first good. To exercise your right of cancellation, you must inform us (beschichtpunkt GmbH, Halle 10, Graf-von-Soden-Straße, 88090 Immenstaad, info@beschicht.com) by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to cancel this contract. You may use the attached model cancellation form for this, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Consequences of cancellation

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may refuse a refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.

You will have to bear the direct cost of returning the goods.

You will only have to pay for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Specimen cancellation form

(If you wish to cancel the contract, please complete this form and return it to us.)

– To [beschichtpunkt GmbH, Halle 10, Graf-von-Soden-Straße, 88090 Immenstaad, info@beschicht.com]:

– I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of the consumer(s)

– Signature of consumer(s) (only for paper-based notification)

– Date

—————————————

(*) Delete as applicable

Exclusion or premature expiry of the right of cancellation

The right of cancellation does not apply to contracts

for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

for the delivery of goods that can quickly spoil or whose expiry date would quickly be exceeded;

for the delivery of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the entrepreneur has no influence;

for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts.

The right of cancellation shall expire prematurely in the case of contracts

for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;

for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature;

for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.


Cancellation policy for a contract for the delivery of digital content that is not delivered on a physical data carrier

Cancellation policy

A consumer is any natural person who enters into a legal transaction for purposes that predominantly are outside his trade, business or profession.

Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period will expire after 14 days from the day of the conclusion of the contract. To exercise your right of cancellation, you must inform us (beschichtpunkt GmbH, Halle 10, Graf-von-Soden-Straße, 88090 Immenstaad, info@beschicht.com) of your decision to cancel this contract by means of a clear declaration (e.g. a letter sent by post, fax or email). You may use the attached model cancellation form for this, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Consequences of cancellation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Specimen cancellation form

(If you wish to cancel the contract, please complete this form and return it to us.)

– To [beschichtpunkt GmbH, Halle 10, Graf-von-Soden-Straße, 88090 Immenstaad, info@beschicht.com]:

– I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of the consumer(s)

– Signature of consumer(s) (only for paper-based notification)

– Date

—————————————

(*) Delete as appropriate.

Exclusion or premature expiry of the right of cancellation

The right of cancellation does not apply to contracts for the delivery of digital content that is not pre-produced and for the production of which an individual selection or decision by the consumer is crucial or which is clearly tailored to the personal needs of the consumer.

The right of cancellation shall expire prematurely if we have only begun to execute the contract after you have given your express consent and at the same time confirmed that you are aware that you will lose your right of cancellation once we begin to fulfil the contract. We would like to point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.